Windows 10 upgrade and compatibility guide

Awareness Technologies
If the target user on a monitored computer is planning to upgrade to Windows 10, the upgrade should be seamless and no changes in the operating system upgrade should impact the monitoring software.
Windows 10 (like Windows 8.1) comes with Windows Defender antivirus pre-installed on the computer. If the user is upgrading from Windows 7 to Windows 10 you may need to set folder exclusions in Windows Defender to continue to monitor this user's activities. To set folder exclusions in Windows Defender antivirus, follow the below instructional guide: