How to cancel your license order renewal

All orders are automatically set to auto renew. 
To cancel your renewal, first login to and navigate to Subscriptions > Active Subscriptions:


In the Active Subscriptions section select "Cancel Renewal" under the actions column and click "Go":

On the next pop up message, titled "Confirm Cancel Subscription" check the box for "I would like to cancel my renewal of this license" and click the red "Confirm Cancellation" button:


This link doesn’t work. Terrible customer experience
Katie ortiz (3/9/2024 at 10:50 AM)