How to set Antivirus Exclusions for BitDefender GravityZone Advanced Business Security on a PC Running Windows 10

1. Go to https://gravityzone.bitdefender.com/ and log into your account.

2. Click on the “Policies” tab on the left-hand side of the screen. Then, click on “Add”.




3. Name the policy and then click on the “Antimalware” tab. Select “Settings”, this will bring you to the Quarantine am Exclusion settings.




4. Make sure that Built-in Exclusions and Custom Exclusions are both on (a blue checkmark will confirm it’s on). 

Under Custom Exclusions, add the path leading to InterGuard. This can be found under “Account Settings” in the InterGuard dashboard. For this example, our path is the following: “C:\Windows\SysWOW64\dmktc”. Select the “Module” as “All” and then click the “+” button at the end of the row to add the exception. You must repeat the same process for the same path, except this time you must change the “Type” to “Process”. 

Repeat the steps above with the following path as well: “C:\Windows\SysWOW64\svchost.exe” and “C:\Windows\System32\svchost.exe”. Your exclusions should look something like this:





5. Temporarily disable BitDefender antimalware and firewall services by checking the boxes off and saving the changes. This is only necessary for the installation.







6. Go to https://login.interguardsoftware.com/ and log into your account.


7. Under “Active Devices”, select “All devices” and click on “Add New PC”





8. Run the installer and enter your InterGuard info when prompted.


9. Restart your computer to start using InterGuard!

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